— Services / AI Concierge
Keep Your Website. Add a Smarter Front Desk.
One copy-and-paste snippet adds an AI concierge to the website you already have. It answers routine questions instantly, helps visitors take the next step, and gives your team better-prepared leads — no redesign, no rebuild, no migration.
Installs on
How it works
A third-party plugin, not a rebuild.
The concierge loads alongside your existing site in its own isolated container, so it can't collide with your design, theme or plugins. Your site keeps working exactly as it does today.
Art LA imports your public website content and turns it into approved knowledge. You can add anything else it should know — PDFs, documents, spreadsheets, images of printed material, and plain notes from your team.
Before launch you chat with the concierge in a private preview and correct anything that reads wrong. When it's right, we publish and generate your install code.
After that, everything is managed centrally from the Art LA Concierge platform. New hours, new services, new pricing guidance — updated in one place, live everywhere, with no change to your website.
The process
- 01Paste the website URLWe start from the site you already have — no rebuild.
- 02Import the website contentWe read your public pages and turn them into approved knowledge.
- 03Upload extra knowledgePDFs, documents, spreadsheets, images and internal notes.
- 04Review the critical informationYou confirm services, hours, contacts, pricing guidance and booking.
- 05Preview the conciergeChat with it before a single visitor sees it.
- 06Choose your levelConcierge, Concierge Plus or Concierge Pro.
- 07PublishWe activate the assistant on your account.
- 08Paste the install codeOne snippet in your site's footer or code injection panel.
Service levels
Three levels. Pick the one that matches how customers reach you.
Support your front desk — answer routine questions instantly, help visitors take the next step, and send your team leads that arrive ready to work.
Concierge
Give your existing website a smart assistant that answers questions, guides visitors and captures leads around the clock.
Investment
$299 setup + $99/mo
- Answers questions about services, products, staff, locations, hours, policies, pricing guidance, booking instructions and FAQs
- Uses only your approved website content and uploaded knowledge
- Guides visitors to the right page on your site
- Shares contact links, phone numbers, email addresses and booking links
- Captures qualified leads and sends them to your team
- Works 24/7, on the website you already have
- You or the Art LA team add new information any time — FAQs, notes, pages and documents
This tier does not connect to calendars or confirm appointments.
Best for: Businesses that need website questions answered and leads captured.
Concierge Plus
Turn website questions into appointments with availability checks, scheduling assistance and secure booking workflows.
Investment
$599 setup + $249/mo
- Everything in Concierge
- Connects with supported scheduling and calendar systems
- Checks available appointment times
- Walks visitors through the appointment process
- Creates appointment requests — or confirmed appointments when the connected system supports real confirmation
- Reschedules or cancels only when authorized and supported
- Collects the information a booking actually needs
- Sends the visitor to a secure booking page when direct scheduling isn't available
- Works with systems such as Google Calendar, Calendly, Square Appointments and other approved platforms
The concierge never says an appointment is confirmed unless the scheduling system returns a real confirmation.
Best for: Appointment-based businesses — clinics, studios, salons, services.
Concierge Pro
Accept images and files, collect project details and provide guided next steps before your team follows up.
Investment
$999 setup + $499/mo
- Everything in Concierge and Concierge Plus
- Visitors can upload supported images, PDFs, documents, spreadsheets and screenshots
- Reviews uploaded material against your approved business rules and knowledge
- Reads quote documents and helps summarize or compare the information
- Collects photos and project details for preliminary estimates
- Organizes what was uploaded before it reaches your team
- Flags the information still missing to prepare a quote
- Routes the file and conversation to the right staff member
- Gives a preliminary response while stating clearly that final pricing, approval or professional recommendations come from your business
Best for: Businesses whose customers need to send photos, documents, references or quote information.
Compare
What's included at each level.
| Capability | Concierge | Concierge Plus | Concierge Pro |
|---|---|---|---|
| One-time setup | $299 | $599 | $999 |
| Monthly | $99/mo | $249/mo | $499/mo |
| Website question answering | |||
| Lead capture | |||
| Website links and navigation | |||
| FAQs and business information | |||
| Document knowledge uploads (your team) | |||
| Calendar connection | |||
| Availability checks | |||
| Appointment scheduling | |||
| Image uploads from visitors | |||
| PDF and document uploads from visitors | |||
| Quote assistance | Scoped | ||
| Preliminary file analysis | |||
| Medical or dental routing safeguards | |||
| Human handoff | |||
| Custom integrations | Scoped |
"Scoped" means available as part of a scoped setup rather than included by default.
Where Pro pays off
When customers need to send you something.
Construction
Receive site photos and project documents before preparing a quote.
Production
Receive shot lists, references, schedules and creative briefs.
Repair
Receive photos of damaged equipment with the details your tech needs.
Dental
Receive an image related to a concern and give safe next-step guidance without diagnosing the patient.
Safeguards
Built to be careful about what it claims.
Scheduling honesty
- Never says an appointment is confirmed unless the scheduling system returns a real confirmation.
- Creates requests when confirmation isn't available, and says so plainly.
- Reschedules or cancels only when authorized and supported.
- Sends the visitor to a secure booking page when direct scheduling isn't possible.
File upload safety
- File type validation and size limits.
- Malware scanning where available.
- Short-lived signed access — storage paths and private file URLs are never exposed.
- Tenant isolation and access controls per client.
- Retention settings and delete controls you own.
- Clear consent and a plain-language notice before a visitor uploads anything.
- Customer files are never used to train unrelated systems.
Health and dental routing
For dental, medical and health-related clients the concierge is an informational and routing assistant only. It does not diagnose, does not interpret an image as a confirmed finding, does not prescribe or suggest dosages, never calls an injury minor, and never tells anyone to delay urgent care.
It can flag urgent warning signs, point to 911 or the nearest emergency department, and tell the patient to contact the office as soon as possible. Every health-related answer states: “This assistant provides general information only and cannot diagnose or replace advice from a licensed healthcare professional.”
Medical image intake stays disabled until you explicitly enable it with the required privacy and security controls in place. These safeguards reduce risk — they do not remove legal liability, this is not medical advice, and we make no HIPAA-compliance claim unless hosting, storage, access controls, logging, encryption, retention and the required agreements have been formally reviewed and approved.
Keep the Website You Have. Add the Intelligence It's Missing.
Art LA Concierge installs on your existing website, learns your approved business information and helps visitors get answers, request appointments and send the information your team needs.
roger@artlafilm.com